Frequently Asked Questions

We accept students aged 5-16 years old. Classes are organized by age group and Islamic knowledge level to ensure appropriate learning.

You can apply online through our application form on this website. Simply fill in the required information, and we'll contact you within 2-3 working days to confirm enrollment and provide next steps.

There is no separate enrollment fee. You only pay the termly tuition fees. Details of our fee structure are provided during the enrollment process.

Yes, we accept students throughout the year subject to class availability. Fees will be pro-rated based on the remaining weeks in the term.

If classes are full, we maintain a waiting list and will contact you as soon as a place becomes available. We recommend applying early to secure a spot.

Classes run during school term times (not during school holidays). Specific days and times vary by class level. Most classes run on weekday evenings (5:00 PM - 7:00 PM) and weekends. You'll receive your child's exact schedule upon enrollment.

Each class session is typically 1.5 to 2 hours, depending on the age group and program. Younger children have shorter sessions with breaks.

We maintain small class sizes to ensure individual attention. Most classes have 10-15 students with one qualified teacher and sometimes an assistant for younger groups.

Yes, we follow the West Sussex school term calendar. Classes run during term time only, with breaks during school holidays (half-terms, Christmas, Easter, and summer).

Yes, students can enroll in multiple programs if schedules allow. Many students combine Quran memorization with Islamic Studies or Arabic language classes.

Our comprehensive curriculum includes: Quran recitation with Tajweed, Quran memorization (Hifz), Islamic Studies (Aqeedah, Fiqh, Seerah, Akhlaq), Arabic language (reading, writing, speaking), and Islamic character development.

Classes are primarily taught in English with Arabic used for Quranic and Islamic terminology. Our Arabic language program specifically teaches Arabic reading, writing, and conversation.

We use a combination of traditional Islamic teaching methods and modern educational approaches. This includes interactive lessons, group activities, memorization techniques, and regular assessments to track progress.

All our teachers have Islamic knowledge qualifications (Ijazah, Alimiyyah, or equivalent) and teaching experience. All staff are DBS checked and trained in safeguarding and child protection.

Yes, we have a dedicated Hifz program for students who want to memorize the Quran. Students are assessed and placed in appropriate groups based on their current memorization level.

We maintain detailed records of attendance, academic progress, memorization achievements, and behavior. Parents have access to this information through our online parent portal and receive termly progress reports.

Fee information is provided during the application process and varies by program. We offer competitive rates and sibling discounts. Contact us for current fee details.

Fees are payable termly in advance, typically due by the first week of each term. We send reminder notifications before the due date.

We accept bank transfers, cash payments, and online payments through our parent portal. Payment details are provided upon enrollment.

Yes, we offer discounts for families enrolling multiple children. The discount structure is explained during enrollment and applied automatically to your invoices.

Late payments may incur additional fees as outlined in our fee schedule. We send reminders and work with families experiencing financial difficulties. Persistent non-payment may result in suspension of services.

Fees are non-refundable for student absences, illness, or holidays. However, we may consider exceptional circumstances on a case-by-case basis.

Please inform us as soon as possible if your child is unwell and cannot attend. You can notify us via phone, email, or through the parent portal. Do not send sick children to class.

We understand families may have commitments. Please inform us in advance of planned absences. However, regular attendance is essential for academic progress, especially for Hifz students.

We expect regular attendance from all students. Persistent absences may affect academic progress and could be discussed with parents. Attendance is tracked and visible in the parent portal.

Students should arrive on time. Persistent lateness disrupts learning and may incur minor fines as per our fee schedule. We track punctuality and may discuss concerns with parents.

Parents have access to our online parent portal where you can view attendance records, academic progress, memorization achievements, fee status, and receive important notifications.

Yes, we hold termly parent-teacher consultations. Parents can also request meetings at any time to discuss their child's progress. We believe in open communication between school and home.

We use multiple channels: email notifications, WhatsApp messages for urgent updates, parent portal announcements, and termly newsletters. You'll be added to our communication system upon enrollment.

Yes, we welcome prospective parents to visit. Please contact us to arrange a convenient time. We can show you our facilities and answer any questions you may have.

We provide guidance on home practice for Quran memorization, homework assignments, and Islamic education resources. Regular practice at home significantly enhances classroom learning.

We are based in Crawley, West Sussex. Exact location details are provided to enrolled families. We have dedicated teaching spaces with appropriate facilities for Islamic education.

We do not currently provide transportation. Parents are responsible for dropping off and picking up their children. Please ensure punctual collection.

We follow current UK government and public health guidance. This includes maintaining hygiene standards, ventilation, and illness policies. Specific measures are updated as guidelines change.

Yes, all our facilities are risk-assessed and maintained to high safety standards. All staff are DBS checked, and we have strict safeguarding policies in place.

Students may bring water bottles. For longer sessions, we may provide light refreshments. Please inform us of any allergies or dietary requirements. All food provided is halal.

We expect all students to show respect, follow Islamic etiquette, maintain appropriate dress code, and behave in a manner conducive to learning. Our code of conduct is shared with all families.

We use a positive approach with clear expectations. Minor issues are addressed with reminders and guidance. Serious or repeated issues may result in parent meetings, warnings, or in extreme cases, temporary suspension.

Students should wear modest Islamic clothing. Girls should wear hijab (headscarf) and loose-fitting clothes. Boys should wear modest clothing. Specific requirements are outlined in our code of conduct.

Yes, we issue certificates for various achievements including Quran completion, memorization milestones, academic excellence, and course completion. Certificates are formally presented during termly events.

Yes, we hold annual achievement ceremonies to celebrate student accomplishments, present certificates, and recognize outstanding students. Parents are invited to attend these special events.

You can reach us via email at alhikmahinstitutecrawley@gmail.com, phone at +44 7411 061242, or through the contact form on our website. We aim to respond within 24 hours on weekdays.

We take all concerns seriously. Please contact us directly to discuss any issues. We have a formal complaints procedure outlined in our Terms of Service. We're committed to resolving concerns promptly and fairly.

Yes, teachers are available for brief conversations at drop-off/pick-up times. For longer discussions, please schedule a meeting through the office or parent portal to ensure adequate time.